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What is Employee Engagement?



Employee engagement is not the same as employee satisfaction

Employee Satisfaction only indicates how happy or content your employees are. It does not address their level of motivation, involvement, or emotional commitment. For some employees, being satisfied means collecting a paycheck while doing as little work as possible.

When organizations focus on how to improve employee satisfaction, changes won’t necessarily lead to increased performance. Oftentimes, the conditions that make employees “satisfied” with their jobs are the same conditions that frustrate high performing employees. Top performers embrace change, search out ways to improve, and challenge the status quo. They expect all employees be held accountable for delivering results, whereas low performers avoid accountability, cling to the status quo, and resist change.

Why is employee engagement important?

 Employee engagement goes beyond activities, games, and events. Employee engagement drives performance. Engaged employees look at the whole of the company and understand their purpose, where, and how they fit in. This leads to better decision-making. Organizations with an engaged workforce outperform their competition. They have a higher earning per share (EPS) and recover more quickly after recessions and financial setbacks. Engagement is a key differentiator when it comes to growth and innovation. To better understand the needs of your organization, administering an employee engagement survey is key. This is not the same as a satisfaction survey.


Moreover, expectations of employees have changed. Mobile professional careers are much more common than “job for lifers”. Retention of top talent is more difficult than before. A company that has an effective employee engagement strategy and a highly engaged workforce is more likely to retain top performers as well as attract new talent. Successful organizations are value-driven with employee-centric cultures.

 How is employee engagement measured?

Measure what matters.

Employee engagement surveys have been developed specifically to measure the performance, strategic alignment, competency and satisfaction of contributors. Engagement surveys must be statistically validated and benchmarked against other organizations if they are going to provide useful results. Without these things, it is difficult to know what you are measuring and whether the results are good or bad. Engagement can be accurately measured with short surveys that contain just a few questions, but such short surveys can only provide an indication of whether employees are engaged. They have a hard time explaining why employees are engaged or disengaged because they lack detail. Without sufficient information, an organization cannot develop meaningful activities, training programs, strategies, and initiatives to raise levels of engagement.
In order to get a complete picture of employee engagement, a survey needs to include about 50 to 80 questions that cover a complete range of relevant topics. There should also be open ended questions to further diagnose potential engagement problems in a company.

 

Reference

CustomInsight (2019). What is Employee Engagement? Surveys Improve Performance, Competency, Strategies, Activities and Employee Engagement. [online] Custominsight.com. Available at: https://www.custominsight.com/employee-engagement-survey/what-is-employee-engagement.asp.

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Comments

  1. Subhani's Blog23 May 2021 at 21:29

    Everything composed was very logical. Thanks for sharing.

    ReplyDelete
  2. Nipuna Maduranga Samarakoon24 May 2021 at 23:11

    I highly appreciate your comment. thank you.

    ReplyDelete
  3. Unknown24 May 2021 at 23:46

    You have clearly explained about employee engagement.

    ReplyDelete
  4. Unknown24 May 2021 at 23:54

    You have clearly explained and very valuable

    ReplyDelete
  5. Anonymous25 May 2021 at 00:11

    You have clearly explained about employee satisfaction.

    ReplyDelete
  6. Roshan Kumara25 May 2021 at 08:09

    Your blog is very informative .Good job .

    ReplyDelete
  7. Nadeesh25 May 2021 at 08:52

    Staff engagement is a measurement to identify how satisfy the employees with their assigned duties

    ReplyDelete
  8. Indika26 May 2021 at 08:18

    Employee engagement is about having a clear understanding of how an organization is fulfilling its purpose and objectives,

    ReplyDelete
  9. Dinesha Senevirathna26 May 2021 at 11:32

    Proper employee engagement increases the organisational productivity

    ReplyDelete
  10. SUNETH GAMLATH27 May 2021 at 04:11

    Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work

    ReplyDelete
  11. Geethika27 May 2021 at 07:43

    By investing in employee engagement, organization will be able to increase productivity, work quality, and retain top talent

    ReplyDelete
  12. Thusitha Warnakulasooriya27 May 2021 at 10:56

    Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.eloboration is worth to read

    ReplyDelete
  13. Saman Jayasundara28 May 2021 at 01:27

    Content briefly explained Thanks for sharing valuable page.

    ReplyDelete

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