Employee Satisfaction

  What is Employee Satisfaction? Employee satisfaction or job satisfaction is, quite simply, how content or satisfied employees are with their jobs. Employee satisfaction is typically measured using an employee satisfaction survey. Factors that influence employee satisfaction addressed in these surveys might include compensation, workload, perceptions of management, flexibility, teamwork, resources, etc. These things are all important to companies who want to keep their employees happy and reduce turnover, but employee satisfaction is only a part of the overall solution. In fact, for some organizations, satisfied employees are people the organization might be better off without.  Satisfaction doesn't mean high performance or engagement . HR ideas and strategies focused on how to improve employee satisfaction oftentimes have results that demoralize high performers. Employee satisfaction and employee engagement are similar concepts on the surface, and many people use these ter...

  What is Employee Engagement? Employee engagement is not the same as employee satisfaction Employee Satisfaction  only indicates how happy or content your employees are. It does not address their level of motivation, involvement, or emotional commitment. For some employees, being satisfied means collecting a paycheck while doing as little work as possible. When organizations focus on how to improve employee satisfaction, changes won’t necessarily lead to increased performance. Oftentimes, the conditions that make employees “satisfied” with their jobs are the same conditions that frustrate high performing employees. Top performers embrace change, search out ways to improve, and challenge the status quo. They expect all employees be held accountable for delivering results, whereas low performers avoid accountability, cling to the status quo, and resist change. Why is employee engagement important?   Employee engagement goes beyond activities, games, and events....

  25 ways to boost employee satisfaction levels and staff retention Many companies have (or at least  claim  that they have) a customer-first mindset, but  a business is only as good as the people it hires , and as such perhaps a ‘staff-first’ mindset is the right way to go?  If you want to delight customers you need to hire the right kind of people, as great products and competitive pricing will only take a company so far. You need brilliant people too: people who care as much about the brand as they do the customers. Simply put, happy employees lead to happy customers, and happy customers lead to more profit.  So then, what can you do to improve employee satisfaction? Here are 25 ideas… 1. Respect them It goes without saying that employees must feel respected by their managers and colleagues. A lack of respect in the workplace is a poison for which there is no antidote. 2. Listen, and then listen some more Managers should maintain an open-do...

  Employee Satisfaction: Putting Theory into Practice Employee satisfaction and retention have always been important issues for physicians. After all, high levels of absenteeism and staff turnover can affect your bottom line, as temps, recruitment and retraining take their toll. But few practices (in fact, few organizations) have made job satisfaction a top priority, perhaps because they have failed to understand the significant opportunity that lies in front of them. Satisfied employees tend to be more productive, creative and committed to their employers, and recent studies have shown a direct correlation between staff satisfaction and patient satisfaction. 1  Family physicians who can create work environments that attract, motivate and retain hard-working individuals will be better positioned to succeed in a competitive health care environment that demands quality and cost-efficiency. What's more, physicians may even discover that by creating a positive workplace for th...

  Theories of Job Satisfaction satisfaction is a psychological factor. It cannot be seen and cannot quantify. But its expression in the human mind is understandable. When an employee is satisfied with his assigned task and can discharge his responsibility satisfactorily, it is called job satisfaction. The most common and prominent job satisfaction theories are; 1.    Maslow’s Needs Hierarchy Theory, 2.    Herzberg’s Motivator-Hygiene Theory, 3.    Job Characteristics Model, 4.    Dispositional Approach. These theories are described and discussed below. Hierarchy of Needs   Although commonly known in human motivation literature,  Maslow’s needs hierarchy theory  was one of the first theories to examine the important contributors to job satisfaction . The theory suggests that human needs form a five-level hierarchy consisting of physiological needs, safety, belongingness/love, esteem, and self- actualizati...